Support Chat Feature
I’ve been looking into support chat software for a client of mine and I thought it would be best if I test the programs out on TheBestTollFree.com. You’ll notice on the main site I’ve added the “I’m...
View ArticleOnly Taking Messages
Hi Fred, Wow what a great site you have put together. I am hoping you can make a suggestion for me. My husband is in the process of taking over the sales and customer service of some computer...
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Grasshopper Virtual PBX Changes
There have been some changes recently at Grasshopper. No, they are not changing their name again; however, they have updated their logo! Here is a copy of the new Grasshopper logo I still prefer the...
View ArticleVoicemail Transcriptions
I often get asked about virtual pbx companies that offer voicemail transcriptions as part of their service. Voicemail transcription turns a regular voicemail into a text document that can then be sent...
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VOIP Calls on RingCentral Iphone App
I recently took a weekend trip to Canada and by now I’m sure you’ve heard the horror stories about outrageous cell phone charges whenever you roam outside of the US without making the proper...
View ArticleBlock Caller
So, I’ve been getting this call from a company in Chicago that wants me to market my business in their magazine. I’ve talked to them 6 times over the last two months and every time I tell them I’m not...
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Google Voice Porting
So you would like to port your existing number to Google Voice. For many people this is a great AND needed option. For more details on Google Voice porting please visit my page on Google Voice. You...
View ArticleIs800.com is no more
It appears that Is800.com is now closed permanently! I will leave the information on the website for the archive. I’ve heard from a few customers that were not given any notice that the doors would be...
View ArticleThe Grasshopper is still kicking!
I’ve been keeping an eye on Grasshopper for a long time now and I’m happy to say there haven’t been any changes to their service or pricing. Grasshopper has a plan package that works for them and...
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RingCentral Features No Longer Supported
Here is a list of the features that are being eliminated or modified with the upcoming (sometime in May 2013) RingCentral website and smartphone app changes. Department Settings Agent Profile Setting...
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